Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, contact us, use our services, request information, or receive business related communication from us.

Future Tech Solutions provides B2B growth, automation, lead generation, outreach, and recruitment related data services. This may include identifying relevant companies, vacancies, business contacts, and decision makers based on publicly available business information.

2. Company information

The website and services are operated by:

This Privacy Policy also applies to commercial brands, service names, or product names operated by Future tech solution Ltd, including Leads for Recruiters, unless a separate brand-specific policy states otherwise.

For the purposes of this Privacy Policy, Future tech solution Ltd is the data controller where it determines the purposes and means of processing personal data. In some client projects, we may process data on a client's documented instructions; where applicable, that role will be agreed separately.

3. What personal data we collect

We may collect and process the following categories of personal data.

Website and contact data

When you visit our website, fill in a form, book a call, download a resource, or contact us directly, we may process:

• Name
• Business email address
• Phone number
• Company name
• Job title
• Website
• Message content
• Meeting information
• Communication history
• Technical website data such as IP address, device information, browser type, and pages visited

Client and supplier data

When you become a client, supplier, or business partner, we may process:

• Company information
• Billing details
• Contact person details
• Email communication
• Contract information
• Invoice information
• Payment status
• Project related information

B2B lead and outreach data

For our lead generation and outreach services, we may process publicly available and professionally relevant business contact data, such as:

• Name
• Job title
• Company name
• Company website
• Business email address
• Business phone number
• LinkedIn profile
• Public vacancy information
• Company hiring signals
• Professional role and decision maker relevance
• Location, industry, and company size indicators

We do not intentionally collect private consumer data for resale or unrelated consumer marketing purposes. Our services are focused on business to business use cases.

4. How we collect data

We may collect data from:

• Direct communication with you
• Website forms
• Calendar booking tools
• Email communication
• Public company websites
• Public job boards
• Public LinkedIn information
• Public business directories
• Search engines
• Client provided information
• Third party business data and enrichment providers
• Automation and research tools
• Manual research and human review

For lead generation services, data is generally collected from publicly available professional and business sources. This may include vacancy websites, LinkedIn, company websites, and other public sources where the information is relevant to a professional role or business context.

5. Why we process personal data

We process personal data for the following purposes:

• To respond to enquiries
• To schedule meetings
• To provide our services
• To create and manage client accounts
• To deliver lead generation, outreach, and automation services
• To identify relevant companies and decision makers
• To create hiring signal packs and business lead lists
• To send business related communication
• To manage contracts, invoices, and payments
• To improve our website and services
• To comply with legal, tax, and accounting obligations
• To protect our business, systems, and legal rights

6. Legal basis for processing

We process personal data based on one or more of the following legal bases:

Contract

When processing is necessary to provide services to a client, manage a project, issue invoices, or communicate about an agreement.

Legitimate interest

We may process professional business contact data where there is a legitimate business interest. This applies especially to B2B communication, recruitment related services, sales development, supplier communication, lead generation, and identifying relevant business decision makers.

When relying on legitimate interest, we consider whether the processing is proportionate, professionally relevant, and not overly intrusive.

Consent

Where required, we may ask for your consent, for example for certain cookies, marketing subscriptions, or optional communications.

Legal obligation

We may process data when required for accounting, tax, compliance, corporate administration, dispute handling, or other legal obligations.

7. B2B lead generation and GDPR

Future Tech Solutions may provide B2B lead generation services where publicly available professional information is used to identify relevant companies and decision makers.

This may include company hiring signals, public vacancies, business contact details, and role based decision maker research.

We aim to ensure that lead data is:

• Relevant to a professional role
• Connected to a legitimate B2B purpose
• Collected from publicly available or professional sources
• Limited to what is necessary for the intended business purpose
• Checked for relevance where possible
• Not used for unrelated consumer marketing

Recipients of lead data remain responsible for their own use of the data, including lawful outreach, CRM storage, retention periods, opt out handling, and compliance with applicable privacy and electronic communication rules.

Future Tech Solutions does not permit delivered lead data to be resold, redistributed, or used outside the agreed business context without written permission.

8. AI tools and automation

Future Tech Solutions uses automation and AI tools to improve research, enrichment, content generation, workflow automation, and service delivery.

These tools may assist with:

• Data structuring
• Lead qualification
• Message drafting
• Research summarization
• Workflow automation
• CRM updates
• Email personalization
• Document generation
• Internal project management

We aim to limit the personal data shared with AI tools to what is necessary for the specific business purpose. We do not use client data to intentionally train public AI models.

Where sensitive or confidential client information is involved, we take additional care to reduce unnecessary data exposure.

9. Service providers and processors

We may use trusted third party service providers to operate our business and deliver our services. These may include:

• Google Workspace for email, documents, and file storage
• Google Drive for secure file sharing
• Vercel for website hosting
• Make.com for automation workflows
• Instantly or similar platforms for email outreach management
• Wise for business payments
• Accounting and tax service providers
• CRM and project management tools
• AI service providers such as OpenAI, Anthropic, Google, or similar providers
• Analytics tools such as Google Analytics or Google Tag Manager, if enabled
• Payment providers where applicable

These providers may process data on our behalf or as independent service providers, depending on the nature of the service. We aim to work with providers that offer appropriate security and data protection measures.

10. International transfers

Because we operate internationally and use cloud based tools, personal data may be processed outside your country of residence or outside the European Economic Area.

Where required, we rely on appropriate safeguards such as adequacy decisions, contractual protections, standard contractual clauses, or service provider data protection terms.

11. Data retention

We do not keep personal data longer than necessary for the purpose for which it was collected.

Retention periods depend on the type of data and the business purpose.

Examples:

• Client and invoice data may be retained as required by tax and accounting law
• Email communication may be retained for business administration and dispute handling
• Lead generation project files may be retained only as long as necessary for delivery, quality control, and client communication
• Website analytics data may be retained according to the settings of the analytics provider
• Prospect data may be deleted, restricted, or updated where appropriate

Where a lead list is shared through a secure environment, access may be time limited. Clients should not retain data longer than necessary for the agreed business purpose.

12. Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

• Access control
• Password protected accounts
• Two factor authentication where available
• Secure cloud storage
• Limited access to client files
• Use of reputable software providers
• Manual quality checks
• Internal data minimization practices

No system can be guaranteed to be completely secure. However, we take privacy and data security seriously and aim to work only with trusted tools and providers.

13. Your rights

Depending on your location and the applicable law, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing based on legitimate interest
• Request restriction of processing
• Request data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with a data protection authority

To exercise your rights, contact us at info@futuretechsolutions.co.

We may need to verify your identity before processing certain requests.

14. Objections and opt outs

If you receive business communication from us and do not wish to receive further communication, you can reply and request to opt out.

For B2B outreach, we will make reasonable efforts to respect opt out requests and suppress further communication where applicable.

If you believe your business contact details were included in a lead generation project and you want to request removal or clarification, contact us at info@futuretechsolutions.co.

15. Cookies and analytics

Our website may use cookies or similar technologies to operate the website, improve performance, understand website usage, and support marketing activities.

Cookies may include:

• Essential cookies
• Analytics cookies
• Performance cookies
• Marketing or tracking cookies, if enabled

If we use tools such as Google Analytics, Google Tag Manager, Meta Pixel, LinkedIn Insight Tag, or similar technologies, these tools may collect information about website visits, device information, pages viewed, and interactions.

We also use Vercel Web Analytics for basic, privacy friendly traffic measurement. It does not use cookies and does not track or identify individual visitors, so it runs without requiring consent.

Where required by law, we will ask for consent before placing non essential cookies. Google Tag Manager and any marketing tags only load after you accept them. You can change your choice at any time using the Cookie settings link in the footer.

You can manage or disable cookies through your browser settings.

16. Client responsibility when using lead data

When clients receive lead data, they are responsible for using it lawfully.

This includes:

• Having a valid legal basis for outreach
• Using the data only for the agreed business purpose
• Respecting opt out requests
• Not contacting individuals in a misleading or unlawful way
• Not reselling or redistributing the data
• Not storing the data longer than necessary
• Complying with GDPR and any applicable local laws
• Ensuring their own CRM, email, and outreach tools are compliant

Future Tech Solutions provides business data and related services, but the client is responsible for how the data is used after delivery.

17. Children

Our services are not intended for children. We do not knowingly collect personal data from children.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, tools, legal obligations, or business operations.

The latest version will be published on our website with the effective date shown at the top of the page.

19. Contact

For privacy related questions, data requests, or objections, contact:

If you believe we have not handled your data properly, you may also lodge a complaint with the Bulgarian Commission for Personal Data Protection or with the data protection authority in your country of residence, place of work, or place of the alleged infringement.